Social Media Most firms use WhatsApp for business. Few govern it Instant messaging has transformed business communication – but without clear rules, a casual text can form the basis for an employment claim iStock.com/rodrigobark Image Freya Gilbert Deputy Editor Thursday 02 July 2026 WhatsApp and other instant messaging platforms have become indispensable workplace communication tools, but many employers have yet to implement the policies needed to manage the legal and co Get AccessContinue reading International Employment LawyerAlready have access? Login now Email Enter your email address. Password Enter the password that accompanies your email address. Reset your passwordLog in Need access? Find out how to enjoy unlimited accessGet access You might also like... Sick Leave Singapore firm drops sick staff WhatsApp tracking after criticism Disputes Superspar fails to overturn unfair dismissal award in WhatsApp case Disputes WhatsApp quit note puts Spain’s notice rules under spotlight Disputes Indian court protects workers’ “right to vent” in private WhatsApp chats