Freshfields’ Boris Dzida: Beware nasty surprises in people analytics
The take up of artificial intelligence and people analytics tools has accelerated across Europe in the past two years. With covid-19 forcing workers to toil from home rather than the office, more and more employers have controversially purchased various forms of employee surveillance and monitoring software to maintain staff productivity, as well as to assess potential new hires. Such practices, while normal in the United States, have until the pandemic been alien to most European organisations.
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