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CVS cleans house, adds new internal reporting channel after harassment claims
16/03/2022
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CVS Manhattan
iStock.com/Massimo Glachetti
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John VDLD
John van der Luit-Drummond, Editor

CVS Heath’s leadership has vowed to overhaul its whistleblowing procedures after firing a regional manager and several other employees, including executives, for not treating seriously harassment claims at a New Jersey store.

First reported by The Wall Street Journal, the retail pharmacy chain received an anonymous report in late 2021 alleging a store manager, who was responsible for hundreds of the company’s stores, had “harassed or inappropriately touched” at least two female employees.