Artificial Intelligence Burger King’s new AI headsets count every “please” and “thank you” “Patty” tool to monitor employees’ manners across 500 pilot restaurants amid debate over burnout and surveillance iStock.com/RiverNorthPhotography Image Freya Gilbert Deputy Editor Monday 02 March 2026 Burger King has unveiled new headsets with an inbuilt voice-enabled AI chatbot that will monitor how polite staff are being towards customers across its US restaurants. Get AccessContinue reading International Employment LawyerAlready have access? Login now Email Enter your email address. Password Enter the password that accompanies your email address. Reset your passwordLog in Need access? Find out how to enjoy unlimited accessGet access You might also like... Artificial Intelligence The problem with AI-enforced smiling in Japan Artificial Intelligence AI tools increase stress, reduce productivity, report suggests Artificial Intelligence What happens when staff start to feel like “machines”? Data Protection Pret A Manger trials body cameras to deter customer abuse