Workplace Investigations

Contributing Editors


Workplace investigations are growing in number, size and complexity. Employers are under greater scrutiny as of the importance of ESG rises. Regulated industries such as finance, healthcare and legal face additional hurdles, but public scrutiny of businesses and how they treat their people across the board has never been higher. Conducting a fair and thorough workplace investigation is therefore critical to the optimal operation, governance and legal exposure of every business.

IEL’s Guide to Workplace Investigations examines key issues that organisations need to consider as they initiate, conduct and conclude investigations in 29 major jurisdictions around the world.  

Learn more about the response taken in specific countries or build your own report to compare approaches taken around the world.

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01. What legislation, guidance and/or policies govern a workplace investigation?

01. What legislation, guidance and/or policies govern a workplace investigation?

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Australia

  • at People + Culture Strategies
  • at People + Culture Strategies
  • at People + Culture Strategies

Before commencing a workplace investigation, an employer must review the terms of any applicable employment contract, policy, procedure or industrial instrument. These documents will likely contain clauses that will dictate the investigation process.

There is also a significant body of common law that dictates how an investigation should be conducted and the procedural fairness that should be afforded to those involved. To ensure a workplace investigation is procedurally fair, employers must consider several factors, including:

  • putting all allegations to the respondent in a manner which does not suggest a pre-determination of the outcome;
  • conducting the investigation in a timely manner;
  • providing the respondent with the opportunity to respond to the allegations;
  • conducting a fair investigation process;
  • making an unbiased (and not pre-determined) decision; and
  • permitting the respondent and complainant to involve a support person or union representative.

Employers should also consider the additional steps they can take to conduct a best-practice investigation, including:

  • being thorough and taking the time to plan the investigation;
  • communicating clearly and fairly;
  • considering whether the allegations are indicative of a wider workplace behaviour problem;
  • maintaining confidentiality; and
  • preventing victimisation.
Last updated on 25/09/2023