New Ways of Working

Explore and keep track of key legal and compliance considerations for multinational employers as new ways of working become increasingly embedded as the pandemic begins to recede. Learn more about the response taken in specific countries or build your own report to compare approaches taken around the world.

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01. Has the government introduced any laws and/or issued guidelines around remote-working arrangements? If so, what categories of worker do the laws and/or guidelines apply to – do they extend to “gig” workers and other independent contractors?

01. Has the government introduced any laws and/or issued guidelines around remote-working arrangements? If so, what categories of worker do the laws and/or guidelines apply to – do they extend to “gig” workers and other independent contractors?

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Mexico

  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo

Mexico passed a reform to the Federal Labor Law (FLL) concerning teleworking (remote working) in January 2021. According to the FLL, remote working applies under the following conditions: (i) employees’ services are not required in the employer's facilities; (ii) employees constantly provide their services outside of the employer's facilities; (iii) employees carry out more than 40% of their work outside of the office; and (iv) technology is used for the administration of the labour relationship and supervision of the performed services.

The Mexican legislation on remote working, however, does not exclude or limit the possibility of remote working for employees based on their position; this scheme may be negotiated by an employer with its employees through an agreement.

“Gig” workers and independent contractors are treated equally and not considered employees, so telework guidelines do not apply to their services. However, if the service provider files a lawsuit before the Labour Board claiming the existence of an employment relationship, the beneficiary of the services must prove that the service provider was not under his control, supervision, or exclusive dependence.

Last updated on 21/09/2021

02. Outline the key data protection risks associated with remote working in your jurisdiction.

02. Outline the key data protection risks associated with remote working in your jurisdiction.

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Mexico

  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo

Security controls

The common risks associated with remote working derive from the absence of security controls over equipment, software, and data, and not having any policies for remote-working schemes, leading to:

  • employees storing sensitive information in their local machines, without the control of employers over such tools;
  • compromised security controls; and
  • Wi-Fi networks and routers in homes are more easily compromised, increasing the risk of exposure.

Companies have the right to install security controls for the equipment and tools to be used by teleworkers to avoid any leaks of information and limit their use, because this hardware is the property of the employer. The common practice in Mexico is to implement a security data policy and a work tools policy.

Additionally, even though there are no specific legal provisions concerning the plausible risks associated with data protection in remote-working schemes, the Federal Law for the Protection of Personal Data in Possession of Private Individuals or Entities, the Federal Law for the Protection of Industrial Property, and their regulations and guidelines, establish provisions for the protection of rights concerning personal data, confidential information, and trade secrets, which also apply to remote-working schemes; therefore, all employees working remotely must comply with these laws and regulations. To prevent and avoid the disclosure of this information, the prevailing practice is to enter into agreements with employees establishing specific obligations in connection to confidentiality and data privacy. Such obligations usually refer to the policies and processes established by employers to ensure information security, and the corresponding penalties in the event of any breach.

Last updated on 21/09/2021

03. What are the limits on employer monitoring of worker activity in the context of a remote-working arrangement and what other factors should employers bear in mind when monitoring worker activity remotely?

03. What are the limits on employer monitoring of worker activity in the context of a remote-working arrangement and what other factors should employers bear in mind when monitoring worker activity remotely?

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Mexico

  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo

According to article 330-I of the amended FLL; the mechanisms employed to monitor teleworkers must be proportional to their purpose; employers must always guarantee the employees’ right to privacy; and the legal framework for protecting personal data must be complied with.

Additionally, activity monitoring must be limited to employees’ working hours and digital connectivity, be transparent, and the employer must respect the employees’ right to disconnect, meaning that they need to respect employees’ time off and must never expect their availability outside of working hours. Further, webcams are not mandatory, and employees have the right to refuse to turn them on.

Last updated on 21/09/2021

04. Are employers required to provide work equipment (for example, computers and other digital devices) or to pay for or reimburse employees for costs associated with remote working (for example, internet and electricity costs)?

04. Are employers required to provide work equipment (for example, computers and other digital devices) or to pay for or reimburse employees for costs associated with remote working (for example, internet and electricity costs)?

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Mexico

  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo

Yes, employers must provide, install, and maintain the necessary supplies and equipment (for example, computers, ergonomic chairs, and printers); pay any expenses arising from teleworking, such as internet, communication and electricity services; keep a registry of the supplies delivered to the teleworkers in compliance with workplace health and safety provisions; and establish the necessary training and advisory mechanisms to guarantee the adoption and adequate use of information technology.

Last updated on 21/09/2021

05. What potential issues and risks arise for employers in the context of cross-border remote-working arrangements?

05. What potential issues and risks arise for employers in the context of cross-border remote-working arrangements?

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Mexico

  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo

If employees are hired under Mexican law, they will be entitled to the same mandatory benefits and social security as any other employee in Mexico; therefore, they must be registered with the Mexican Social Security Institute (IMSS) and must comply with employment tax obligations, which include payroll taxes and income tax on their salaries.

Last updated on 21/09/2021

06. Do employers have any scope to reduce the salaries and/or benefits of employees who work remotely?

06. Do employers have any scope to reduce the salaries and/or benefits of employees who work remotely?

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Mexico

  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo

No, any reductions to employees’ salaries or benefits are considered a unilateral modification to employment conditions, and therefore are grounds for justified rescission of the employment contract with total responsibility attributed to the employer. If this were to happen, severance will have to be paid as if it were an unjustified dismissal.

Last updated on 21/09/2021

08. Can employers require or mandate that their workers receive a covid-19 vaccination? If so, what options does an employer have in the event an employee refuses to receive a covid-19 vaccination?

08. Can employers require or mandate that their workers receive a covid-19 vaccination? If so, what options does an employer have in the event an employee refuses to receive a covid-19 vaccination?

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Mexico

  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo

Employers are not authorised to mandate or demand employees to receive a covid-19 vaccination. If an employee refuses the covid-19 vaccine, their employer may not terminate their employment contract or impose any other sanction. However, employers may implement preventive measures according to the provisions for the reopening of workplaces, which employees must comply with. If an employee does not comply with such preventive measures or policies, their employer can terminate the employment contract with justifiable cause. It is important to mention that the employer must have abundant evidence of a policy breach by the employee for the termination to be justifiable if a lawsuit were to be filed by a dismissed employee.

Last updated on 21/09/2021

09. What are the risks to an employer making entry to the workplace conditional on an individual worker having received a covid-19 vaccination?

09. What are the risks to an employer making entry to the workplace conditional on an individual worker having received a covid-19 vaccination?

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Mexico

  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo

Entry to the workplace could be conditioned on receiving a Covid-19 vaccination as a health and safety measure to prevent the spread of the virus. However, since vaccination is not mandatory, employees who have decided not to get vaccinated have the right to remain active and continue providing services at the employer’s premises or remotely without changes to their employment conditions.

Last updated on 21/09/2021

10. Are there some workplaces or specific industries or sectors in which the government has required that employers make access to the workplace conditional on individuals having received a Covid-19 vaccination?

10. Are there some workplaces or specific industries or sectors in which the government has required that employers make access to the workplace conditional on individuals having received a Covid-19 vaccination?

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Mexico

  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo

No, the government has released a covid-19 FAQ where they clarify that vaccination is not mandatory.

Last updated on 21/09/2021

11. What are the key privacy considerations employers face in relation to ascertaining and processing employee medical and vaccination information?

11. What are the key privacy considerations employers face in relation to ascertaining and processing employee medical and vaccination information?

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Mexico

  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo

Under the Federal Law for the Protection of Personal Data in Possession of Private Individuals or Entities, employers may obtain and treat employees’ personal data without having to obtain consent if such information is required for compliance with employers’ and employees’ obligations. As employers are obliged to implement all necessary measures to prevent workplace accidents and disease outbreaks, we believe that employers are entitled to gather and process such information, if required, to comply with these obligations. Employers must always treat this information and data as confidential.

Notwithstanding the above, employers must provide or make available to employees the data privacy notice through which it is established that their data, including but not limited to health information, may be gathered and processed to comply with the obligations derived from the employment relationship.

Last updated on 21/09/2021

12. What are the key health and safety considerations for employers in respect of remote workers?

12. What are the key health and safety considerations for employers in respect of remote workers?

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Mexico

  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo

The 2019 reform on teleworking provides for specific protection to ensure workers' health and safety rights. A Mexican Official Standard Regulation (NOM) must be published within 18 months of the enactment of the Reform; however, the authorities have not issued any additional provisions yet.

The only current and relevant obligation for employers with remote workers related to health and safety is to register their employees at the IMSS. Registration with the IMSS ensures standard health and safety protection, such as the applicable framework for other workers. Further, employers must guarantee a safe working environment, and provide adequate equipment to render services. Nevertheless, executing a written agreement with remote employees stating their sole and individual responsibility for ensuring that they are fulfilling their work duties in a safe environment has become standard practice.

Last updated on 21/09/2021

13. How has the pandemic impacted employers’ obligations vis-à-vis worker health and safety beyond the physical workplace?

13. How has the pandemic impacted employers’ obligations vis-à-vis worker health and safety beyond the physical workplace?

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Mexico

  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo

No additional employer obligations concerning health and safety beyond the physical workplace have emerged as a consequence of the pandemic, except for the requirement that employers who conduct non-essential activities carry out their operations remotely.

Last updated on 21/09/2021

14. Do employer health and safety obligations differ between mobile workers and workers based primarily at home?

14. Do employer health and safety obligations differ between mobile workers and workers based primarily at home?

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Mexico

  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo

Regarding health and safety obligations, no distinction exists to date between mobile workers and workers based primarily at home.

Last updated on 21/09/2021

15. To what extent are employers responsible for the mental health and wellbeing of workers who are working remotely?

15. To what extent are employers responsible for the mental health and wellbeing of workers who are working remotely?

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Mexico

  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo

Specifically, NOM-035 sets forth the necessary mechanism for employees to prevent psychosocial risk factors in the workplace, promote a healthy working environment, and how to evaluate their compliance. NOM-035 must be implemented regarding both mobile workers and workers based primarily at home.

Last updated on 21/09/2021

17. To what extent have employers been able to make changes to their organisations during the pandemic, including by making redundancies and/or reducing wages and employee benefits?

17. To what extent have employers been able to make changes to their organisations during the pandemic, including by making redundancies and/or reducing wages and employee benefits?

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Mexico

  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo

The federal government have reinforced the protective labour laws that prohibit redundancies and salary reduction as a general rule, stating that that the pandemic would not give legal cause for suspension of employment or dismissal. However, many employers managed to negotiate directly with unions or employees and introduced reduced temporary terms and conditions of employment that enabled companies to remain in business.

Last updated on 21/09/2021

18. What actions, if any, have unions or other worker associations taken to protect the entitlements and rights of remote workers?

18. What actions, if any, have unions or other worker associations taken to protect the entitlements and rights of remote workers?

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Mexico

  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo

The unions have remained pro-business during the pandemic and have been flexible with the modification of working schedules, temporary stoppages, reduced terms and conditions of employment and avoidance of strikes. The pandemic regulations allowed the most important economic activities to continue during the crucial stages of the pandemic, and unions agreed to implement immediate teleworking schemes. Many of the provisions of the 2021 reform on teleworking were developed in practice by employers and union representatives during negotiations.  

Last updated on 21/09/2021

19. Are employers required to consult with, or otherwise involve, the relevant union when introducing a remote-working arrangement? If so, how much influence does the union and/or works council have to alter the working arrangement (for example, to ensure workers’ health and safety is protected during any period of remote work)?

19. Are employers required to consult with, or otherwise involve, the relevant union when introducing a remote-working arrangement? If so, how much influence does the union and/or works council have to alter the working arrangement (for example, to ensure workers’ health and safety is protected during any period of remote work)?

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Mexico

  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo
  • at Marván, González Graf y González Larrazolo

By legal definition, teleworking must be included in the respective collective bargaining agreement (CBA). The terms and conditions of the CBA for teleworkers shall include all the relevant and special conditions of the services. Teleworkers enjoy equal rights when compared to those applicable to standard employees, including training, salary, health, social security and the right to remain employed. The implementation of teleworking is voluntary and must be agreed in writing; therefore, it is negotiated by unions. However, teleworking can be unilaterally determined by the employer in the presence of force majeure that impedes the continuity of standard services.  

Last updated on 21/09/2021